- 0800 Homefix Ltd - Proudly Serving London & The South East
- office@0800homefix.com
0800 Homefix clears blocked and overflowing drains across London and the South East, seven days a week, with a one-hour response aim for genuine emergencies. Our engineers use high-pressure water jetting and CCTV to clear the blockage completely, not just shift it, and confirm the drain is running before they leave. There is no call out fee, you pay for the work, not the journey.
No call-out fee · Price agreed before we start · 7 days a week including bank holidays
No call out fee
Guarantee
First-visit fix rate
*We aim to reach genuine emergencies within one hour anywhere in London, subject to engineer availability. If we cannot make it, we tell you when you call rather than leaving you waiting.
Every engineer verified
Trade body accredited
Your property protected
Formally qualified engineers
WHY US
When a drain backs up, the clock matters. Wastewater rising into a kitchen sink, a shower that will not drain, or a manhole overflowing in the garden gets worse and more expensive the longer it is left. What you need is someone who answers the phone, turns up quickly, and clears the problem properly the first time.
That is how our emergency drainage service, part of our full drainage service across London, is built. Our engineers are based across London rather than dispatched from a single depot, so we can reach most postcodes quickly. Every van carries high-pressure jetting equipment and CCTV gear, which is why the majority of blockages are cleared on the first visit. We find what caused the blockage rather than just clearing it and hoping, so the same drain is less likely to block again next month. For a drain that is slow rather than overflowing, our standard drain unblocking service covers non-urgent jobs on a same day basis.
Warning Signs
Not every slow drain is an emergency, and we will tell you honestly if yours can wait for a standard appointment. The situations below should be treated as urgent, because every hour that passes risks more damage, more mess, and a bigger clean-up.
01
When water rises into sinks, baths, showers or the kitchen when you run a tap or flush, the blockage is downstream and needs clearing before it floods the room. Stop using water at that fixture and call us.
02
A drain cover or manhole overflowing in the garden or driveway usually means a blockage in the main run. Untreated, it becomes a hygiene risk and can spread into the property.
03
A toilet that will not clear and is at risk of overflowing is both a hygiene problem and a water-damage risk. Avoid flushing again and call us to clear it safely.
04
A persistent drain smell inside or outside, or a gully filling and not draining, points to a blockage or a fault in the drain run that needs investigating before it worsens.
05
When more than one sink, bath or toilet blocks at the same time, the problem is usually in the shared soil pipe or main drain, not the individual fixture, and needs professional clearing.
06
Drains that overflow in heavy rain can indicate a blockage, a collapsed section, or a surface-water drain that has failed. CCTV confirms the cause so the right repair is carried out.
Process
Step 1
Call or book online and describe what is happening, which fixtures are affected, whether water is rising, and whether it is inside or outside. The more detail you give, the better prepared the engineer arrives.
Step 2
For genuine emergencies we aim to be at your door within one hour, subject to availability. If we cannot make the hour, we tell you before the engineer sets off rather than leaving you waiting.
Step 3
The engineer identifies where the blockage is and what caused it. Where the drain run is not obvious or the blockage keeps returning, a CCTV survey shows exactly what is going on underground.
Step 4
Using high-pressure water jetting or drain rods as appropriate, the engineer clears the blockage completely rather than partially shifting it. We do not rely on chemical drain cleaners that damage pipework over time.
Step 5
Before leaving, the engineer checks the drain is flowing freely and, where relevant, shows you the CCTV footage so you can see the problem is resolved.
Step 6
Every repair is backed by our 12-month labour guarantee. If a fault we fixed recurs within that period, we return at no extra cost.
Methods
Water jetting clears a drain by blasting the blockage apart and flushing it away, rather than punching a small hole through it the way rods often do. That means the full bore of the pipe is cleared and the drain is less likely to block again quickly. It handles grease, fat, silt, root ingress and general build-up, and is safe for most domestic and commercial drainage.
Where a drain blocks repeatedly, or the cause is not obvious, a CCTV camera fed into the drain shows exactly what is happening underground, a build-up, a displaced joint, root intrusion, or a collapsed section. It turns guesswork into a confirmed diagnosis, which matters if a repair is needed or if the problem relates to an insurance claim or a shared drain.
Commercial
A blocked drain in a tenanted or commercial property is a problem on two fronts at once, the occupant needs it resolved quickly and you need it documented properly. We respond within the hour where we can, clear the drain, and provide a written job report suitable for a letting agent, managing agent or property manager. We can invoice the managing agent directly where required.
For commercial premises, a blocked drain can mean closing a kitchen or a washroom and losing trade, so we treat these as the priority they are. Our response times and standards are the same whatever the property type or size.
FAQ
Some Questions homeowners, landlords, and tenants typically ask before booking one of our plumbers in London.
For a drainage emergency in London, call 0800 Homefix on 02080530369. We answer every call personally, seven days a week including bank holidays, and aim to have an engineer with you within one hour for genuine emergencies. Our engineers carry high-pressure jetting and CCTV equipment, so most blockages are cleared on the first visit.
We aim to reach you within one hour of your call for a genuine drainage emergency, subject to availability. Because our engineers are based across London rather than at a single depot, we can reach most postcodes quickly. If we cannot make the hour, we tell you when you call rather than leaving you waiting.
No. There is no call out fee, you pay for the work, not the journey. You pay for the engineer’s labour from the moment work begins, starting with the first hour. If the drain is cleared within the first hour and no further work is needed, there is nothing more to pay. Anything beyond that is quoted and agreed with you on site before it goes ahead.
A small uplift applies to evenings, weekends and bank holidays. It is stated when you call and confirmed before the engineer travels, so there are no surprises on the invoice. We work 365 days a year, so a blocked drain on a Sunday or a bank holiday is handled the same way as one on a weekday.
Stop running water at the affected fixture and avoid flushing a blocked toilet, as this can cause an overflow. If wastewater is rising, keep it away from electrical sockets and appliances. If it is safe to do so, move anything valuable away from the area at risk. The engineer will handle the rest on arrival.
We use high-pressure water jetting to clear the blockage completely rather than partially shifting it, and drain rods where more appropriate. Where a drain blocks repeatedly or the cause is unclear, a CCTV survey shows exactly what is happening underground so the right fix is carried out. We do not use chemical drain cleaners, which damage pipework over time.
Yes. A CCTV drain survey feeds a camera into the drain to show the cause, whether that is grease and silt build-up, root ingress, a displaced joint, or a collapsed section. This turns a recurring problem into a confirmed diagnosis, so the drain can be repaired properly rather than cleared again and again.
Yes. We clear internal blockages such as sinks, baths, showers and toilets, and external blockages including gullies, inspection chambers and manholes. Where the blockage is in a shared or main drain, we can carry out a CCTV survey to confirm the location and cause.
Drains inside your property boundary are usually your responsibility, while the public sewer and lateral drains beyond the boundary are typically the water company’s. If your drain connects to a shared or public sewer, a CCTV survey helps establish where the blockage sits and who is responsible for the repair. We can advise on this on site.
Yes. We attend emergency drainage for homeowners, tenants, landlords, letting agents and commercial property managers across London. We provide written job reports formatted for managing agents and can invoice them directly where required. Response times and standards are the same regardless of property type.
Yes. Every repair is backed by our 12-month labour guarantee, with any parts covered under the manufacturer’s warranty. If a fault we fixed recurs within the guarantee period, we return and put it right at no extra cost.
Our plumbers in London operate across all Greater London boroughs and areas within the M25. We have engineers based throughout the city so response times are fast wherever you are.
Barking & Dagenham, Hackney, Havering, Newham, Redbridge, Tower Hamlets, Waltham Forest
Brent, Ealing, Hammersmith & Fulham, Harrow, Hillingdon, Hounslow, Richmond upon Thames
Barnet, Camden, Enfield, Haringey, Islington
Bromley, Croydon, Greenwich, Lambeth, Lewisham, Merton, Southwark, Sutton, Wandsworth
City of London, Kensington & Chelsea, Westminster
St Albans, Hemel Hempstead, Stevenage, (London North crossover)
Dartford, Medway, Tonbridge, Canterbury
Guildford, Kingston upon Thames, Redhill
Slough, Reading, Oxford
Brighton, Portsmouth, Southampton
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Blocked sinks, showers and toilets cleared with professional-grade equipment.
Get in Touch
If your drain is blocked, backing up or overflowing, call 0800 Homefix before the problem spreads. We answer the phone in person, aim to be with you within the hour, and clear the drain properly the first time. No call out fee. A proper fix, not a temporary patch.
Fully Insured | 1 Hour Emergency Response | No Call Out Fee
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