0800 Homefix unblocks drains across London and the South East, from a slow kitchen sink to a blocked outside drain or a backed-up manhole. Our engineers use high-pressure water jetting and CCTV to clear the blockage completely and find what caused it, rather than just shifting it. Same day service is standard. There is no call out fee, you pay for the work, not the journey.
No call-out fee · Price agreed before we start · 7 days a week including bank holidays
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WHY US
A blocked drain is rarely just an inconvenience. Left alone, a slow drain becomes a full blockage, and a full blockage becomes an overflow. Clearing it properly the first time, and understanding why it blocked, is what stops the same problem coming back a few weeks later.
Our engineers clear drains with high-pressure water jetting rather than a bottle of chemical drain cleaner or a quick poke with the rods. Jetting clears the full bore of the pipe, so the drain runs freely again instead of blocking once the small channel closes over. Where a drain keeps blocking, a CCTV survey shows exactly what is happening underground, so the cause is fixed rather than repeatedly cleared. Same day service is standard, so most blockages are dealt with the day you call. If your drain is overflowing or wastewater is backing up, that is an emergency, and we aim to reach you within the hour. This service is part of our full drainage service across London.
Work
Our engineers clear every kind of domestic and commercial drain across London. Here are the blockages we deal with most often.
01
Kitchen sinks block most often from fat, grease and food waste hardening in the waste pipe. We clear the blockage at source and flush the run so it drains freely again.
02
Hair, soap and product build-up are the usual causes. We clear the trap and the waste pipe and check the drain is running before we leave. See our dedicated shower drain unblocking service for a slow or blocked shower.
03
A toilet that will not clear is cleared safely using professional equipment, not chemicals. Where the blockage sits further down the soil pipe, we trace and clear it from that point.
04
External gullies and yard drains block with silt, leaves and debris. We jet them clear and check the run into the main drain.
05
An overflowing manhole usually means a blockage in the main run. We clear it with jetting and can survey the run with CCTV to confirm the cause.
06
Where a drain keeps blocking, or is shared with a neighbouring property, a CCTV survey confirms the cause and location so it can be resolved properly.
Process
Step 1
Call or book online and describe which drain is blocked and what it is doing. Slow to drain, fully blocked, or overflowing all tell us what to send and how quickly.
Step 2
Same day service is standard for drain unblocking. The engineer arrives with jetting and CCTV equipment on the van, so the job is usually done in a single visit.
Step 3
The engineer finds where the blockage sits and what is causing it. Where the cause is not obvious or the drain keeps blocking, a CCTV survey shows what is happening underground.
Step 4
Using high-pressure water jetting or drain rods as appropriate, the engineer clears the blockage completely. We do not use chemical drain cleaners, which corrode pipework over time.
Step 5
The engineer checks the drain is flowing freely before leaving, and where a CCTV survey was carried out, shows you what was found.
Step 6
Every repair is backed by our 12-month labour guarantee. If a fault we fixed recurs within that period, we return at no extra cost.
Self Help
For a minor, early blockage it is worth trying a few things before you call. A plunger over the plughole can shift a simple sink or shower blockage. A drain rod or a plumber’s snake can reach a blockage a little further down. Flushing with hot (not boiling) water and a mix of baking soda and vinegar can help clear grease in a kitchen waste pipe.
What we would not recommend is chemical drain cleaner. It rarely clears a full blockage, it damages pipework and seals over time, and it makes the drain hazardous for whoever works on it next. If the blockage does not clear quickly, if more than one fixture is affected, or if water is backing up, the blockage is deeper in the system and needs professional clearing. That is the point to call us rather than keep pouring things down the drain.
Methods
Jetting clears a drain by blasting the blockage apart and flushing it away, clearing the full width of the pipe rather than punching a narrow hole through it. It handles grease, fat, silt, root ingress and general build-up, and leaves the drain running as it should. It is the professional standard for drain clearing and is safe for most domestic and commercial pipework.
When a drain blocks repeatedly, or you need to know why before committing to a repair, a CCTV camera fed into the drain shows exactly what is going on underground, a build-up, a displaced joint, root intrusion or a collapsed section. It also provides evidence where a blockage relates to a shared drain, a neighbour dispute or an insurance claim.
Pricing
0800 Homefix does not charge a call out fee for drain unblocking. You pay for the engineer’s labour from the moment work begins, starting with the first hour, so your money goes toward clearing the drain rather than the visit itself. Where the blockage is cleared within the first hour and no further work is needed, there is nothing more to pay.
Where a drain needs jetting, a CCTV survey or a repair, the engineer explains what has been found and agrees the cost with you on site before going ahead. A small uplift applies to evenings, weekends and bank holidays, stated when you call and confirmed before the engineer travels. Full rates are published on our rates page.
FAQ
Some Questions homeowners, landlords, and tenants typically ask before booking one of our plumbers in London.
0800 Homefix does not charge a call out fee to unblock a drain. You pay for the engineer’s labour from arrival, starting with the first hour, and if the drain is cleared within that hour with no further work needed, there is nothing more to pay. Where jetting, a CCTV survey or a repair is needed, the cost is explained and agreed with you on site before it goes ahead. Full rates are on our rates page.
We clear drains with high-pressure water jetting, which blasts the blockage apart and clears the full width of the pipe, and with drain rods where more appropriate. Where a drain keeps blocking, a CCTV survey shows the cause underground so it can be fixed properly. We do not use chemical drain cleaners, which damage pipework over time.
For a minor blockage you can try a plunger, a drain rod, or flushing with hot water and baking soda and vinegar. Avoid chemical drain cleaners, which rarely clear a full blockage and damage pipework. If the blockage does not clear quickly, affects more than one fixture, or causes water to back up, it is deeper in the system and needs professional clearing.
Recurring blockages usually have an underlying cause, a build-up of grease or silt, root ingress through a joint, a displaced or collapsed section of pipe, or a shared drain problem. Clearing the blockage without finding the cause means it returns. A CCTV survey confirms what is happening so the drain can be repaired rather than repeatedly cleared.
Yes. We clear internal drains such as sinks, baths, showers and toilets, and external drains including gullies, yard drains, inspection chambers and manholes. Where the blockage is in a shared or main drain, a CCTV survey confirms the location and cause.
Yes. High-pressure water jetting is the professional standard for drain clearing and is safe for most domestic and commercial pipework. It clears grease, silt, roots and build-up while leaving sound pipework intact. Where a drain is already damaged, a CCTV survey identifies this first so the right approach is taken.
Same day service is standard for drain unblocking, so in most cases an engineer is with you the day you call. If the blockage is causing an overflow or wastewater is backing up into the property, that is an emergency, and we aim to reach you within one hour, subject to availability.
No. We clear drains mechanically, with high-pressure jetting and rods, rather than chemical drain cleaners. Chemicals rarely clear a full blockage, corrode pipework and seals over time, and make the drain hazardous to work on. Jetting clears the blockage completely without any of that.
Drains within your property boundary are usually your responsibility, while public sewers and lateral drains beyond the boundary are typically the water company’s. If your drain connects to a shared or public sewer, a CCTV survey helps establish where the blockage sits and who is responsible. We can advise on this on site.
Yes. We unblock drains for homeowners, tenants, landlords, letting agents and commercial property managers across London. We provide written job reports formatted for managing agents and can invoice them directly where required. Response times and standards are the same regardless of property type.
Yes. Every repair is backed by our 12-month labour guarantee, with any parts covered under the manufacturer’s warranty. If a fault we fixed recurs within the guarantee period, we return and put it right at no extra cost.
Our plumbers in London operate across all Greater London boroughs and areas within the M25. We have engineers based throughout the city so response times are fast wherever you are.
Barking & Dagenham, Hackney, Havering, Newham, Redbridge, Tower Hamlets, Waltham Forest
Brent, Ealing, Hammersmith & Fulham, Harrow, Hillingdon, Hounslow, Richmond upon Thames
Barnet, Camden, Enfield, Haringey, Islington
Bromley, Croydon, Greenwich, Lambeth, Lewisham, Merton, Southwark, Sutton, Wandsworth
City of London, Kensington & Chelsea, Westminster
St Albans, Hemel Hempstead, Stevenage, (London North crossover)
Dartford, Medway, Tonbridge, Canterbury
Guildford, Kingston upon Thames, Redhill
Slough, Reading, Oxford
Brighton, Portsmouth, Southampton
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If your drain is slow, blocked or overflowing, call 0800 Homefix. We clear it properly with jetting and CCTV, find out why it blocked, and confirm it is running before we leave. Same day service, no call out fee, no mess.
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