- 0800 Homefix Ltd - Proudly Serving London & The South East
- office@0800homefix.com
0800 Homefix provides drainage engineers across London and the South East, covering blocked drains, CCTV surveys and drain repairs. Same day service is standard, with a one hour response aim for genuine emergencies. There is no call out fee, so you pay for the work, not the journey, and every job carries a 12-month labour guarantee, with parts covered by the manufacturer’s warranty.
No call-out fee · Price agreed before we start · 7 days a week including bank holidays
Emergency response
First-visit fix rate
Guarantee
No call out fee
*We aim to reach genuine emergencies within one hour anywhere in London, subject to engineer availability. If we cannot make it, we tell you when you call rather than leaving you waiting.
Every engineer verified
Trade body accredited
Your property protected
Formally qualified engineers
Blocked toilets, sewer backups and flooding drains dealt with fast, any day of the year.
Fast, no-mess clearing for blocked sinks, showers and toilets using professional-grade equipment.
Clearing outdoor drains, gullies and inspection chambers before standing water becomes a bigger problem.
RESPONSE
Same day service is standard for drainage work. For genuine emergencies, a flooding drain, a sewer backing up into the property, or a completely blocked toilet with no other facilities available, we aim to be at your door within one hour, subject to availability. If we can’t make the hour, we tell you before the engineer is dispatched. Our team works seven days a week, 365 days a year, including bank holidays.
Most blockages are diagnosed and cleared on the same visit, using the least invasive method that will actually solve the problem.
A waterproof camera is fed through the drain to show exactly what’s happening inside, blockages, cracks, root ingress or structural damage, before any work begins. This means the repair is targeted at the actual cause rather than guesswork, and it gives you a clear picture of the problem if the finding needs to go to an insurer, a landlord or a managing agent.
For straightforward blockages, flexible rods with interchangeable heads, such as corkscrews or plungers, clear the obstruction directly. It’s often the fastest option for a single blocked fixture.
For a damaged or cracked pipe rather than a simple blockage, a liner is inserted and cured in place to form a new, sealed pipe inside the old one. This avoids excavation entirely, which matters most under driveways, patios or floors where digging would be disruptive and expensive.
We decide which method fits the job when we arrive and see the actual problem, rather than committing to one approach before we’ve assessed it.
Every engineer is Gas Safe registered, NVQ qualified, DBS checked and carries full ID you can inspect before any work begins. CCTV surveys mean we diagnose the actual cause before recommending a fix, rather than clearing the immediate blockage and leaving the underlying problem to recur. There’s no call out fee, your price is agreed before work starts, and every job carries a 12-month labour guarantee, with parts covered by the manufacturer’s warranty.
The people behind the service
When you call 0800 Homefix, a real named engineer attends your property. Every person on our London team is Gas Safe registered, NVQ qualified, DBS checked, and carries full ID. Here are some of the engineers who may attend your job.
8+ years experience · North, East & West London
With over 8 years of experience servicing North, East and West London, I specialise in locating hidden leaks quickly and accurately using non-invasive detection methods. As a fully Gas Safe Registered engineer with NVQ Level 3 qualifications, I focus on delivering reliable, professional solutions that minimise disruption and help customers avoid unnecessary damage and repair costs.
“I regularly find hidden leaks without removing tiles or floors—most customers are surprised how quickly we can locate the issue without damage.”
I specialise in boiler breakdowns and central heating systems, I enjoy solving complex faults and making sure systems are running safely and efficiently again, first time.
“In London properties, the most damaging leaks are the ones you can’t see. By the time a damp patch appears on a ceiling, the structural damage can already be significant. Finding it early – without demolition – is what this job is about.”
28+ years experience – London
“On an urgent call, the first thing I do is help the homeowner find and shut off the stopcock while I’m on my way. That one step stops the damage spreading and saves serious money. It only takes 10 minutes on the phone.”
What to expect
Every engineer arrives with a fully stocked van, carries Gas Safe ID you can inspect, and introduces themselves by name before entering your property. They explain what they have found and what the fix involves before starting any work – and they leave your property clean and tidy when they are done.
All engineers carry Gas Safe ID and are DBS checked. You can verify any engineer’s Gas Safe registration independently at gassaferegister.co.uk before work begins.
PRICING
0800 Homefix doesn’t charge a call out fee for drainage work. You pay for the engineer’s labour from the moment work starts, beginning with the first hour, which covers the initial assessment and, in most cases, clearing a straightforward blockage. If a CCTV survey, jetting or a repair is needed beyond that, it’s quoted on site and agreed before work continues. Full rates are published on our rates page.
Every drainage job carries a 12-month labour guarantee, with parts covered by the manufacturer’s warranty. If the same fault returns within that period, we come back and put it right at no extra cost.
Our plumbers in London operate across all Greater London boroughs and areas within the M25. We have engineers based throughout the city so response times are fast wherever you are.
Barking & Dagenham, Hackney, Havering, Newham, Redbridge, Tower Hamlets, Waltham Forest
Brent, Ealing, Hammersmith & Fulham, Harrow, Hillingdon, Hounslow, Richmond upon Thames
Barnet, Camden, Enfield, Haringey, Islington
Bromley, Croydon, Greenwich, Lambeth, Lewisham, Merton, Southwark, Sutton, Wandsworth
City of London, Kensington & Chelsea, Westminster
St Albans, Hemel Hempstead, Stevenage, (London North crossover)
Dartford, Medway, Tonbridge, Canterbury
Guildford, Kingston upon Thames, Redhill
Slough, Reading, Oxford
Brighton, Portsmouth, Southampton
A few habits prevent most of the blockages we’re called out for. Don’t pour fats, oils or food waste down a kitchen drain, they solidify and build up over time. Older pipes made from concrete or clay are more prone to root ingress and blockages than modern materials, so if you’re renovating, it’s worth having them assessed. Regular clearing in high-use areas like kitchens and bathrooms prevents the gradual scale buildup that eventually causes a full blockage.
Stop using the affected fixture, a toilet that won’t flush or a sink that’s backing up gets worse with continued use, not better. Foul smells and slow drainage are usually early signs, worth calling about before they become a full blockage or a flood. See our drainage emergency page for what to do if water is already coming back up.
WE SPECIALISE IN
Customer reviews
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FAQ
Some Questions homeowners, landlords, and tenants typically ask before booking one of our plumbers in London.
Look out for slow draining water, foul smells or a toilet that won’t flush properly. Stop using the affected fixture and call us for an assessment.
No. You pay for the engineer’s labour from the first hour, not for the visit itself.
It depends on use. Commercial properties often need inspection once or twice a year; residential properties benefit from a check whenever slow drainage or odours appear, rather than waiting for a full blockage.
A waterproof camera is fed through the drain to identify blockages, cracks or structural damage precisely, so any repair targets the actual cause.
Yes. Root ingress is a common cause of blockages and reduced flow, particularly in older concrete or clay pipework. CCTV surveys identify it, and no-dig lining or patch repair usually resolves it without excavation.
Every job carries a 12-month labour guarantee, with parts covered by the manufacturer’s warranty.
Explore Services
Flooding drains, sewer backups and blocked toilets dealt with the same day.
Outdoor drains, gullies and inspection chambers cleared before standing water spreads.
Get in Touch
Blocked, slow or flooding, 0800 Homefix has a drainage engineer ready to help, seven days a week, 365 days a year.
Fully Insured | 1 Hour Emergency Response | No Call Out Fee
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