Disclaimer
Baxi boilers are known for their reliability, but like any other appliance, they can experience faults. One of the most common faults that Baxi boilers experience is the code E28 error, which indicates a faulty thermistor. The thermistor is a sensor that measures the temperature of the flue gases and sends the information to the boiler’s control board. If the thermistor is faulty, the boiler will not be able to accurately measure the temperature of the flue gases, which can cause the boiler to shut down.
The E28 error code can be caused by a number of issues, including a faulty thermistor, a damaged cable, or a problem with the control board. If you experience the E28 error code, it is important to call a qualified engineer to diagnose and fix the problem. Attempting to fix the problem yourself could be dangerous and may cause further damage to your boiler.
If you have a Baxi boiler and are experiencing the E28 error code, it is important to act quickly to prevent further damage to your boiler. Contacting a qualified engineer who has experience working with Baxi boilers is the best way to ensure that the problem is diagnosed and fixed correctly. By taking action quickly, you can prevent the problem from getting worse and ensure that your boiler continues to provide reliable service for years to come.
Understanding the Baxi E28 Error Code
Common Causes of the E28 Fault Code
The Baxi E28 fault code is an indication of a problem with the flue thermistor in the boiler. The thermistor is a small temperature sensor that is located in the flue gas outlet of the boiler. It is responsible for measuring the temperature of the flue gases and relaying this information back to the boiler’s control board. Cold weather can lead to freezing and blockage of the condensate pipe, causing the E28 error code.
One common cause of the E28 fault code is a faulty thermistor. If the thermistor is not working correctly, it may be sending incorrect temperature readings to the control board, which can cause the boiler to shut down.
Another possible cause of the E28 fault code is a problem with the gas valve. If the gas valve is not working correctly, it may not be providing enough gas to the burner, which can cause the thermistor to overheat and trigger the E28 fault code.
The Role of the Thermistor in Boiler Function
The thermistor plays a crucial role in the operation of the boiler. It is responsible for monitoring the temperature of the flue gases and adjusting the boiler’s operation accordingly. Using boiling water to thaw pipes can cause serious damage and should be avoided. If the thermistor is not working correctly, the boiler may not be able to operate efficiently, which can lead to higher energy bills and increased wear and tear on the system.
In addition, a faulty thermistor can cause the boiler to shut down unexpectedly, which can be inconvenient and potentially dangerous. Therefore, it is important to address any issues with the thermistor as soon as possible to ensure the safe and efficient operation of the boiler.
Overall, the Baxi E28 fault code is a common issue that can be caused by a variety of factors. By understanding the role of the thermistor in the boiler’s operation and identifying common causes of the fault code, homeowners can take steps to address any issues and ensure the safe and efficient operation of their heating system.
Troubleshooting the E28 Fault
If you are experiencing the E28 fault on your Baxi boiler, there are a few steps you can take to troubleshoot the issue before seeking technical support. This section will guide you through the initial steps to diagnose the E28 error, resetting the Baxi boiler, and when to seek technical support.
Additionally, check the filling loop for low water pressure issues, as this can often be a cause of the E28 fault.
Initial Steps to Diagnose the E28 Error
The E28 error code on your Baxi boiler is usually caused by a faulty thermistor in the flue. A frozen condensate pipe can also cause the E28 error code, as it prevents proper drainage and leads to a system shutdown. The thermistor is a temperature sensor that detects the temperature of the flue gases and sends a signal to the boiler’s control system. If the thermistor is faulty, the boiler will shut down and display the E28 error code.
To diagnose the E28 error, you should first check the flue for any obstructions or damage. If the flue is clear and undamaged, you should check the thermistor for any signs of damage or wear. If the thermistor is damaged, it will need to be replaced.
Resetting the Baxi Boiler
If the E28 error persists after checking the flue and thermistor, you can try resetting the boiler to clear the fault code. To reset the boiler, you should turn off the power to the boiler and wait for a few minutes before turning it back on. This will allow the boiler to reset and clear any error codes.
When to Seek Technical Support
If the E28 error code persists after resetting the boiler, you should seek technical support from a qualified engineer. The engineer will be able to identify the fault and provide assistance with fixing the issue.
It is important to note that attempting to fix the E28 fault yourself can be dangerous and may void your warranty. Always seek professional assistance when dealing with boiler faults and error codes.
In summary, if you are experiencing the E28 fault on your Baxi boiler, you should first check the flue and thermistor for any damage or wear. If the fault persists, you can try resetting the boiler before seeking technical support from a qualified engineer.
Preventative Measures and Maintenance
Regular Boiler Servicing
To prevent faults such as the Baxi E28 faulty thermistor code, it is essential to have regular boiler servicing. A qualified heating engineer should service your boiler at least once a year to ensure that it is functioning efficiently and safely. During the service, the engineer will clean and inspect the boiler, identify any potential issues, and replace any worn or damaged parts. Regular servicing can help to prevent faults and prolong the lifespan of your boiler.
Protecting Pipes from Freezing
Frozen pipes can cause significant damage to your heating system and lead to faults such as the Baxi E28 code. To prevent this, it is essential to protect your pipes from freezing. Insulating the condense pipe is crucial to prevent freezing and blockage. This can be done by insulating pipes in unheated areas such as the loft or garage and keeping your heating system warm. If you are leaving your home for an extended period during the winter, it is also advisable to leave your heating system on a low setting to prevent pipes from freezing.
Ensuring Adequate Ventilation
Adequate ventilation is crucial for the safe and efficient operation of your heating system. Blocked vents or inadequate ventilation can cause a build-up of carbon monoxide, which is dangerous. To ensure adequate ventilation, it is essential to keep vents clear of debris and ensure that there is sufficient airflow around your heating system. If you have a Baxi Duo Tec boiler, it is important to ensure that the air intake is not obstructed.
Regular boiler servicing, protecting pipes from freezing, and ensuring adequate ventilation are essential preventative measures to avoid faults such as the Baxi E28 faulty thermistor code. By taking these measures, you can ensure that your heating system is functioning efficiently and safely, and avoid costly repairs. If you do experience a fault with your heating system, it is essential to seek the advice of a qualified heating engineer to resolve the issue promptly.
